Privacy Policy | Noviex LLC

Noviex LLC (“Noviex,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through our website, customer accounts, quotations, orders, and business communications. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with Noviex LLC.

1. Information We Collect

We may collect information including:

Name, company name, job title, and business contact information
Billing and shipping addresses
Email address and telephone number
Account registration and login information
Order, quotation, purchase-order, and transaction information
Tax-exemption or business-verification information
Payment-related information processed through authorized payment providers
Customer-service communications and inquiries
IP address, browser type, device information, and website activity
Cookie and analytics information

2. How We Use Your Information

We may use collected information to:

Process and fulfill orders
Prepare quotations and respond to inquiries
Manage customer accounts
Process payments and transactions
Verify customer or business information
Provide shipping and order-status information
Communicate regarding products, services, and orders
Prevent fraud and unauthorized transactions
Improve website functionality and customer experience
Maintain business, accounting, and compliance records
Comply with applicable legal and regulatory requirements

3. Payment Information

Payment transactions may be processed through third-party payment processors. Noviex LLC may not directly store complete credit-card information when payment information is securely processed by an authorized payment provider.

Payment processors maintain their own privacy and security practices.

4. Information Sharing

We may share information when reasonably necessary with:

Manufacturers and authorized distributors
Warehouses and fulfillment partners
Shipping and logistics providers
Payment processors and financial institutions
Website hosting and technology providers
Analytics and security service providers
Accounting, legal, or professional advisers
Government authorities where legally required

We do not sell personal information for monetary consideration.

5. Manufacturers and Distributors

Because Noviex LLC operates as a B2B supplier, certain order information may need to be provided to manufacturers, distributors, or fulfillment partners for inventory allocation, special pricing, warranty registration, direct shipment, project registration, or other legitimate order-processing purposes.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to maintain shopping carts, customer sessions, website preferences, security functionality, analytics, and website performance.

Additional information is available in our Cookie Notice.

7. Analytics and Advertising

We may use third-party technologies, including Google services where implemented, to measure website traffic, understand visitor behavior, improve website performance, and evaluate marketing effectiveness.

These providers may collect information according to their respective privacy policies.

8. Data Security

Noviex LLC uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain information for as long as reasonably necessary to:

Fulfill transactions
Maintain customer accounts
Provide support
Meet contractual obligations
Maintain tax and accounting records
Prevent fraud
Resolve disputes
Comply with applicable legal requirements

Information that is no longer required may be deleted, anonymized, or securely retained according to applicable record-retention requirements.

10. Your Privacy Choices

Depending on your location and applicable law, you may have rights concerning your personal information, including the ability to request:

Access to certain personal information
Correction of inaccurate information
Deletion of eligible information
Information regarding certain data-processing activities
Withdrawal of consent where processing relies on consent
Opt-out from certain marketing communications

Certain requests may be limited where information must be retained for legal, contractual, fraud-prevention, tax, warranty, or transaction-record purposes.

11. Marketing Communications

Customers may receive business communications related to inquiries, quotations, orders, accounts, or transactions.

Where we send promotional marketing communications, you may opt out using the unsubscribe mechanism provided or by contacting us.

Transactional communications necessary for an existing order or account may continue even after opting out of promotional communications.

12. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Where such laws apply to Noviex LLC and the relevant individual, we will process eligible privacy requests in accordance with applicable requirements.

13. Children's Privacy

Our website is designed for business and commercial procurement and is not intended for children under the age of 13.

Noviex LLC does not knowingly collect personal information from children under 13 through its commercial website.

14. External Websites

Our website may contain links to manufacturers, distributors, carriers, payment providers, or other third-party websites.

Noviex LLC is not responsible for the privacy practices, content, or security of independently operated third-party websites.

15. Business Transfers

If Noviex LLC undergoes a merger, acquisition, restructuring, sale of assets, or similar transaction, customer and business information may be transferred as part of that transaction, subject to applicable law.

16. Legal Disclosure

We may disclose information when reasonably necessary to comply with applicable law, court orders, legal processes, regulatory requirements, fraud investigations, or to protect the rights, security, and property of Noviex LLC, our customers, or others.

17. Changes to This Privacy Policy

Noviex LLC may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal obligations, or website functionality.

The updated effective date will be displayed when material revisions are made.

18. Contact Us

Questions, privacy requests, or concerns regarding this Privacy Policy may be submitted to:

Noviex LLC
607 Woodcombe Dr
Houston, TX 77062
Phone: 346-781-6959
Email: sales@noviexllc.com